Tranzoa, Co.
Home Products Purchase Download Support Links Contact Information

OnlyMe   OnlyMe ClockOn   ClockOn ? Quick Answers To Common Questions ?

Tell us your new email address


OnlyMe


Security FAQ


OnlyMe / Security Discussion Newsgroup: news://tranzoa.net/tranzoa.onlyme


OnlyMe Site License Information


English Support:    onlyme_info@tranzoa.com
 
Deutscher Support:    onlyme_de@tranzoa.com


Send feedback about OnlyMe


ClockOn


FAQ


I am a registered ClockOn user. Please email me my KEY to unlock ClockOn.

Email address:


English Support:    clockon_info@tranzoa.com
 
Deutscher Support:    clockon_de@tranzoa.com


Send feedback about Clockon


Quick Answers To Common Questions...


How do I order OnlyMe or ClockOn?

Help! My device is beeping at me whenever I try to enter the password!

I switched to a new device and OnlyMe seems to be a trial version now.

OnlyMe says I have only 1..120 uses remaining.

I am a registered user. How do I get the latest version?

I have the German version of OnlyMe but want the English version.

I can't unlock my device!

Is OnlyMe compatible with the T5 and Treo 650?


How do I order OnlyMe or ClockOn?

Click here.

If you do not feel comfortable buying things through web sites, then you may send a US check to Tranzoa. Note: US checks contain a required US Federal Reserve bank routing number.

Several people from various European countries have sent cash through the mail. To date (May 22, 2002) there have been no problems with this method.

In either case, be sure to include an email address so that we may send you the software and keep you updated with latest version information!


Help! My device is beeping at me whenever I try to enter the password!

The beeping is OnlyMe's Cracker Time Lock™ feature. OnlyMe thinks that an intruder is trying to break in to your device. It is probably the device's case pushing the applications' buttons.


I switched to a new device and OnlyMe seems to be a trial version now.
OnlyMe says I have only 1..120 uses remaining.

Reinstall the original onlyme.prc file from the registered version ZIP file.

This might be a good time to check whether you have the latest version of the program. Often, new devices require the latest version of OnlyMe.


I am a registered user. How do I get the latest version?

The lastest version of ClockOn can be downloaded from here. Be sure to note your registration KEY from your current copy of ClockOn before replacing that copy with a new version. As a general rule, new versions of the program cause the current KEY to be erased. If such is the case, you will need to re-enter it.

If Tranzoa has a current copy of your email address, you will be sent an email when new versions of OnlyMe are released. This email contains instructions about how to get the latest, registered version of the program.

If you no longer have these instructions, send an email directly to Tranzoa. This email should include your name and/or order number and/or any other information to aid Tranzoa in finding a record of your registration.


I have the German version of OnlyMe but want the English version.

Install the OnlyMe.prc file. OnlyMe.prc is the English version. The German version may be named OnlyMe_DE.prc or OnlyMe_German.prc.


I can't unlock my device!

If the touchscreen does not respond to taps, then reset the device. That is, poke the little "Reset" hole on the back of the device with the end of a paper-clip or toothpick.

If the touchscreen seems to be miscalibrated - touches may work, but not in the locations they should, hold down the two outside applications' keys - probably DateBook and Memo - for a full 5 seconds. OnlyMe will allow you to recalibrate the digitizer when you do this.

If a "dead" or miscalibrated touchscreen is not the problem, then try entering your password using a method different from what you normally use. For instance, if you normall enter your password with Graffiti, then try the on-screen "keyboard". Or, the applications' keys. Or vice-versa.

Remember that you have 5 password attempts before you must wait for a time to try another password.

If nothing else works, then you may need to "cold reset" your device.


Is OnlyMe compatible with the T5 and Treo 650?

No.

OnlyMe will not work on the Tungsten T5 or Treo 650, given the memory architecture of these devices.

Do NOT enable OnlyMe on these devices. If you do so, the device will become unusable. The only way to remove OnlyMe from your device will be to "cold reset" the device to a factory-fresh condition.


support.htm :
Last modified September 10, 2003